From account
to test call.

1. Create and verify your account

Create the workspace, then use the verification link sent to your work email.

2. Configure your receptionist

Write the greeting callers hear after the AI disclosure. Add instructions, intake questions, business hours, and knowledge. Reevia must use only approved facts and must not promise an action it cannot confirm.

3. Activate and publish

Review the recurring plan under Plan & billing, complete secure checkout, then publish the receptionist. Our team assigns your dedicated number after verified payment and successful publication.

4. Place a test call

Call the assigned number. Review the status, transcript, and summary under Calls. Correct business knowledge and publish again when needed.

Appointments

Reevia stores confirmed appointments internally. Calendar subscriptions are read-only and may refresh on your calendar provider’s schedule. Times display in your business timezone.

Usage and limits

The Business plan includes 200 connected minutes, one active call at a time, and a 15-minute maximum per call. New calls pause at the usage limit; there are no automatic overage charges.

Troubleshooting

No number yet: confirm payment and publication, then contact support if the line does not appear in your dashboard.

A call was not handled: check plan coverage, remaining minutes, publication status, and whether another call was active.

An answer was wrong: update the relevant knowledge or instruction and publish the new draft.

Still stuck: email support@reevia.app.